Leggett Immobilier reviews

Leggett Immobilier: A Detailed Overview based on Customer Feedback

Leggett Immobilier, a real estate company operating in France, has garnered a range of feedback from customers who have engaged with their services. Here is a comprehensive analysis based on diverse experiences shared by clients:

Positive Experiences

Tuyen Scherer – Going Above and Beyond : Customers commend agent Tuyen Scherer for her exceptional dedication and assistance throughout the property selling process. Her friendly demeanor and efficient approach were highlighted as key factors in making a complex transaction manageable.
Sarah, Jane, and Emma Horsfall – Professionalism at its Best : Agents Sarah, Jane, and Emma received praise for their relaxed yet thorough approach, high confidence levels, and efficient handling of property particulars, leading to successful sales above expectations.
Carole – Exemplary Support in Property Search : Carole was lauded for her extensive knowledge, valuable insights, and unwavering support in the property search process. Clients appreciated her guidance and expertise in navigating French property transactions.

High Recommendations

Exemplary Team Support: Multiple customers emphasized the flawless service provided by Leggett Immobilier across various property transactions. The consistent guidance, professionalism, and support received from the team were highlighted as reasons for high recommendations.
Consistent Professionalism: Agents like Mike Goldsmith and Donna Tulloch were commended for their responsiveness, sound advice, and successful property transactions, leading to satisfied clients willing to recommend their services.
Positive Property Search Experience: Customers shared positive experiences of property searching with agents like Jennie Tombs, highlighting the seamless coordination and reliable assistance provided by the Leggett team across various regions.

Negative Experiences

Inadequate Service and Communication : Some clients expressed dissatisfaction with the unprofessionalism and lack of communication experienced during property transactions. Issues such as subpar photography, inadequate property descriptions, and poor valuation tactics were raised as areas of concern.
Legal Concerns and Disputes : Instances of legal errors in sales agreements and challenges with agency fees led to disputes and negative feedback. Customers highlighted the importance of thorough review and caution in engaging with Leggett Immobilier to avoid potential legal complications.
Customer Service and Responsiveness : Customers reported difficulties in receiving proper responses, appropriate property suggestions, and adequate support from the company. Lack of responsiveness, unfulfilled promises, and unprofessional conduct were highlighted as major drawbacks.

Overall, while Leggett Immobilier has received praise for aspects like professionalism, knowledge, and support, it is essential for potential clients to consider both positive and negative feedback to make informed decisions when engaging with the company.

The Positive Experiences of Clients with Leggett Immobilier

Leggett Immobilier, a renowned real estate company in France, has garnered a number of positive comments from satisfied clients who have experienced exceptional service. Lets delve into the common themes that emerge from these glowing testimonials.

Exceptional Agents

One recurring theme in the feedback is the praise for the agents at Leggett Immobilier. Clients highlighted the professionalism, knowledge, and dedication of agents such as Tuyen Scherer, Sarah, Jane, Carole, Emma Horsfall, Sian Maher, Mike Goldsmith, Donna Tulloch, and Jennie Tombs. These agents went above and beyond to provide top-notch service, guiding clients through the property buying or selling process with expertise and care.

Efficiency and Communication

Clients consistently mentioned the efficient and proactive communication they experienced with Leggett Immobilier agents. Whether it was responding promptly to queries, providing regular updates throughout the process, or being readily available to offer guidance, the agents excelled in fostering clear and open communication channels with their clients.

Professionalism and Support

Another key aspect highlighted in the testimonials is the professionalism and unwavering support offered by Leggett Immobilier agents. Clients appreciated the support received from agents like Carole, who demonstrated kindness, efficiency, and extensive knowledge to navigate the buying process seamlessly. The level of expertise and assistance provided by the agents was commendable and left clients feeling well-supported every step of the way.

Above-and-Beyond Service

Clients were particularly impressed by the unwavering commitment of Leggett Immobilier agents to go the extra mile in ensuring client satisfaction. Whether it was providing valuable insights, arranging drone shots for listings, facilitating negotiations, or handling all necessary details with efficiency, the agents consistently displayed a dedication to exceeding client expectations.

Recommendations and Endorsements

Many clients expressed their high level of satisfaction with Leggett Immobilier and its agents, giving glowing recommendations and endorsements based on their positive experiences. The repeat business and referrals mentioned in the testimonials are a testament to the trust and confidence clients have in the company and its agents.

In Conclusion

The positive feedback from clients who have engaged with Leggett Immobilier underscores the companys commitment to delivering exceptional service, professionalism, and support throughout the property buying or selling process. With dedicated agents who prioritize client satisfaction and effective communication, Leggett Immobilier continues to earn praise and recommendations from satisfied clients.

Common Themes in Negative Comments about Leggett Immobilier

In a collection of testimonials regarding experiences with Leggett Immobilier, there were a number of negative comments that highlighted specific issues and concerns. These negative feedback shared common themes that potential clients may want to consider before engaging with the company for property transactions in France.

1. Lack of Professionalism and Communication

Unprofessional Behavior: Several comments mentioned instances of unprofessional conduct by agents, including inadequate property descriptions and subpar photography.
Poor Communication: Complaints about lack of communication, delayed responses, and a general feeling of being ignored or disregarded by agents were prevalent.

2. Questionable Sales Tactics

Undercutting Property Values: Some clients reported feeling that Leggett Immobilier undervalued their properties deliberately to encourage quicker sales.
Pressure Sales: Instances of feeling pressured into services or facing unexpected demands, such as producing legal documents in-house, were mentioned.

3. Customer Service Concerns

Unresolved Issues: Clients expressed frustration over promises not being kept and problems not being adequately addressed or resolved by the company.
Lack of Accountability: Concerns were raised about the absence of a formal complaints procedure and a perceived lack of accountability from Leggett Immobilier.

4. Disappointing Experiences

Mismanaged Appointments: Complaints about last-minute cancellations, unresponsive agents, and lack of respect for clients time were noted.
Failed Expectations: Clients shared experiences of feeling let down by the companys services and overall experience, leading to disappointment and frustration.

5. Recommendations to Avoid

Negative Reviews: A lack of transparency in displaying all client reviews and skepticism towards the authenticity of the positive feedback were highlighted.
Local Agents: Suggestions to opt for local agents with better track records and reputations for respect and professionalism were made in some comments.

Overall, the negative comments regarding Leggett Immobilier pointed to issues related to professionalism, communication, sales tactics, customer service, and overall disappointing experiences. Potential clients may want to consider these common themes before engaging with the company for property transactions.

Can you provide an overview of the customer feedback regarding Leggett Immobilier?

Based on the English comments collected, customers have shared a mix of positive and negative experiences in dealing with Leggett Immobilier. Overall, there seems to be a pattern of satisfaction with specific agents who went above and beyond to assist with property transactions. However, there are also instances where customers expressed dissatisfaction with the level of professionalism, communication, and services provided by some agents.

What stands out about the positive experiences customers had with Leggett Immobilier?

Customers who had positive experiences with Leggett Immobilier highlighted the professionalism, efficiency, and expertise of specific agents such as Tuyen Scherer, Sarah, Jane, Carole, Emma Horsfall, and Sian Maher. These agents were commended for their dedication to their clients, effective communication, and valuable guidance throughout the property buying or selling process.

How did customers appreciate the services provided by Leggett Immobilier agents such as Emma Horsfall and Sian Maher?

Customers praised Emma Horsfall for her excellent service in achieving sale prices above expectations and for efficiently handling all details of the sales process with a friendly approach. Similarly, customers were impressed by Sian Mahers attention to detail, responsiveness to queries, and adept management of offers and communications throughout the property sale process.

What were the key reasons customers recommended specific Leggett Immobilier agents like Carole and Mike Goldsmith?

Customers highly recommended agents like Carole for her kindness, efficiency, extensive knowledge, and unwavering support in navigating the property buying process. Likewise, Mike Goldsmith received accolades for his responsiveness, useful advice, and successful execution of property sales, showcasing a deep understanding of the market and facilitating a smooth closing process.

How did the negative experiences shared by customers impact their perception of Leggett Immobilier?

Customers who had negative experiences with Leggett Immobilier expressed disappointment in various aspects such as unprofessionalism, inadequate property representation, poor communication, and unsatisfactory responses from agents. These experiences led to a decrease in trust and satisfaction with the company, influencing their decision to caution others against using Leggett Immobilier for property transactions.

What specific grievances did customers voice about their interactions with Leggett Immobilier, as highlighted in the comments?

Dissatisfied customers pointed out issues including poor quality of photos and property descriptions, undervaluation of properties, lack of communication and updates, unresponsiveness to queries, inadequate support during transactions, and challenges with legal documentation produced in-house. These grievances contributed to a negative perception of Leggett Immobiliers services and agents.

How did negative reviews impact the reputation of Leggett Immobilier, based on the feedback provided?

Negative reviews regarding Leggett Immobiliers services, particularly with regard to unprofessionalism, lack of communication, and inadequate support, have likely affected the companys reputation among potential customers. The experiences shared by dissatisfied customers highlight areas where Leggett Immobilier needs to improve its services and agent training to enhance customer satisfaction and trust.

In what ways did dissatisfied customers express their frustrations with Leggett Immobiliers handling of property transactions?

Dissatisfied customers voiced frustrations with Leggett Immobiliers agents for perceived unprofessional behavior, lack of transparency in property valuations, inadequate communication and updates, errors in legal documents, and difficulties in resolving issues promptly. These challenges resulted in negative experiences that impacted the customers trust in the companys ability to effectively facilitate property transactions.

How can Leggett Immobilier address the issues raised by dissatisfied customers to improve service quality?

To address the concerns raised by dissatisfied customers, Leggett Immobilier should focus on enhancing agent training to ensure professionalism, improving communication practices to keep clients informed throughout transactions, conducting thorough property valuations, avoiding errors in legal documentation, and prioritizing customer satisfaction. By implementing these improvements, the company can rebuild trust and deliver a better overall experience for clients.

What recommendations would you give to Leggett Immobilier based on the feedback received to enhance customer satisfaction and service quality?

Leggett Immobilier can benefit from listening to customer feedback, addressing areas of improvement highlighted in both positive and negative reviews, enhancing agent training and support, fostering transparent communication channels, conducting thorough property valuations, and ensuring a high standard of professionalism and service consistency across all interactions. By prioritizing these aspects, Leggett Immobilier can build a strong reputation and trust among clients in the real estate market.

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